I called Tree & Snow Removal regarding my 100+ year old dead sugar maple and Luis came out to look at it same day. The tree was in what other tree removal companies considered a difficult position - I live up on a hill, the tree (was) located in in a fully fenced in backyard, and neither of the gates to my backyard were optimal for getting in a lift or a stump grinder. Yet Luis took one look around my yard and saw a solution - by temporarily removing a portion of my fence, he and his team would have enough clearance to get their equipment in my yard to access the tree. They had my monster of a tree cut down and stump ground in a single day with a 3-man team. Watching them get their equipment in and out of my yard, take the tree down, and put my fence back together all within 5-7 hours was like watching a professional surgeon and staff at work. Magic. If I could rate them higher than 5/5, I would.